Client Background:
Our client is a new player in the Croatian EV charging market and wanted to prove themselves by installing a charging station for the first time. They chose our 22 kW chargers to test the waters in residential areas as they realized that people were increasingly interested in sustainable technologies and electric vehicles.
Project Description:
This project represents the client's first entry into the EV transmission equipment market. They installed a 22 kW charging station in a residential area to monitor the performance of the charging station and obtain user feedback. Our team provided full support during the installation process to ensure that the installation and configuration went smoothly. Despite the lack of operational experience, our advice and support made the installation process simple.
User Experience and Feedback:
Soon, the charging station was built and became popular among residents in the area. Users praised the charging station's functionality, user-friendly interface, and efficient charging capabilities. The chargers are distributed in residential areas, and their reliability makes them the first choice for EV owners in the area. A good user experience can enhance customer confidence and expand EV charging services.
Technical Support:
During the work process, the network faced challenges due to the difference in Internet quality in the region. Our team can help you troubleshoot and repair the connection. The customer understood the need for a reliable solution and decided to add more devices, including Ethernet and 4G compatible models. They plan to conduct a comparative study to determine the best and most stable network solution.
Looking to the future:
Due to the wide popularity of the ev charger project and the smooth installation process, the customer ordered different versions of 22kw ev charger to compare performance and increase the availability of EV charging options to meet the growing demand for EV infrastructure. This successful pilot has provided them with valuable experience and confidence to continue investing in this market.